Subscriptions and payments
Manage cancellation in your account dashboard. For a duplicate charge, include the payment, order, or subscription IDs from your receipt.
WE'RE HERE TO HELP
Support that starts with the details.
For account, payment, or app questions, send us enough context to identify the issue without sending passwords or payment credentials.
Login and devices
Use password reset if needed, or describe the account and device issue in your message.
App and journal
Tell us your Windows version, Chronicle Trading version, and the steps that led to the problem. Avoid sharing private trade data unless necessary.